Frequently Asked Questions
Everything you need to know about shopping with Vex Clothing.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. For hygiene reasons, certain items like swimwear and jewelry are final sale unless defective.
How do I know which size to choose?
Each product page features a detailed size guide with measurements in both inches and centimeters. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your clothing materials sustainably sourced?
At Vex Clothing, we prioritize ethical manufacturing. Over 60% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to monitor your delivery status in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.